We Are Pet Heroes

We offer dog walking, pet sitting, dog training and pet first aid classes to families in the northwest suburbs of Chicago.

Meet The Owners

Welcome To Pet Heroes

Pet Heroes was established in 2004 by Matt and Randa Lyn Clark.  Pet Heroes is a family owned business established in March 2004 to help pet parents discover, develop, and nurture the bond with their pets.  We understand pet owners have to be away from home for work or travel, so Pet Heroes created a service to provide the same nurturing environment to pets while their owners are away.  We offer dog walking, pet sitting, dog training, and pet first aid training to pets and their families in the northwest suburbs of Chicago.

Our Mission

to maintain a nurturing home environment for pets while their owners are away for work or travel and to strengthen the bond between them through training and behavior modification.

Pictured on left:  Miles, Randa, Dylan, Matt, Finn, and Dugan Clark

Ensuring Customer Satisfaction:

  • Our team members are employees rather than independent contractors
  • Our applicants go through an intensive screening process which includes a pre-employment assessment, background checks, and multiple interviews.
  • All employees are certified in pet first aid before they enter your home.
  • Our training includes an intensive orientation to review our handbook, training manual, and dog behavior safety manual.
  • Your pet receives a designated primary pet care professional.
  • Your pet care professional has specific instructions and protocols to follow to ensure your pet’s safety and comfort.
  • Every visit includes an email report with GPS tracking, so you know exactly when your pet was cared for.

Accountability & Dependability

It is a difficult task these days to be able trust people and companies not only with your pet, but also with your home. We understand. We love animals and we do what we do for a living, for a reason. It is our purpose and personal goal to provide the same type of care and love for your pet while you are away as you give to your furry friend when you are at home. From the moment that we check in, to the moment that we check out you know that your pet’s entire routine was followed to the letter. And as the saying goes… “A picture is worth a 1000 words.” Most of all you will see how happy your pet is with the service we provide them, with a quick snapshot of their real time happiness.

We started this company with the goal of becoming not only a trusted, accountable service that you can call upon, but also in hopes to become a part of your family.

Because you can always depend on family and you can always depend on Pet Heroes.

Join Our Team

Our Service Area

We offer dog walking and pet sitting in our service area below

Arlington Heights
Barrington
Buffalo Grove
Deerfield
Deer Park
Des Plaines
Elk Grove Village
Hoffman Estates
Inverness
Kildeer
Lake Zurich
Mount Prospect
Northbrook
Palatine
Prospect Heights
Schaumburg
Wheeling

If your community is not listed, please contact us to find out when we will be available to care for your pets.

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