Why should I use a professional dog walking/pet sitting company?
Is Pet Heroes Bonded and Insured?
What type of pets do you care for?
How do I sign up for your service?
How do I schedule or cancel Pet Heroes services?
Why is a consultation needed?
How are keys handled?
Keys are kept in the safe at our office and coded with a number and your pet’s name. There are no paper records kept at our office that could ever connect your numbered key to your home.
How do I make a payment?
What is Pet Hereos cancellation policy?
Should I tip my designated pet care professional?
How much advance notice does Pet Heroes require?
Do you work holidays?
How does Pet Heroes handle inclement weather situations?
If weather makes travel difficult, we ask our clients to be understanding of walk and visit times, as we may need to widen our timeframes when travel is dangerous.